Platypus water reservoir update#

This will have a link to your tracking details, you can use this link to find the location of your parcel and contact the courier company to see how far away it is. Once your order has been shipped you will receive a Shipment Order Email.Collection can be made during opening hours at.You will be notified when your order is ready for collection.This is contactless, please order online and choose Pick-Up.Please let us know before order cut off at 1pm daily.We can’t change addresses in the system once your order has been placed, however, send an email to or call us in-store and we will endeavour to change the address.

Platypus water reservoir update#

If you would like an update of Courier Network Status, please see these links: Once it has left the shop it is sometimes up to the shipping gods!

These estimates are for a perfect world when courier companies work on time and natural disasters and pandemics are at bay.

We try our best to get your orders out to you ASAP, however, during our peak times (Christmas, Sale week etc), we may need an extra day to process them.

Rural Address and PO Boxes, please add 2 more days.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? Please check your tracking information and contact the couriers if it has not arrived when expected.

Once your order has left the store it is at the mercy of the couriers.

Once your order has been dispatched you will receive an email with tracking information.

Rural Address and PO box numbers please add business 2 days.

Allow 4 business days for standard South Island shipping and 5 business days for the North Island.

We use Post Haste Couriers as our courier service.

All local orders under NZD $149 are charged a flat fee of NZD $8 and are shipped using standard signature required service.All local orders over NZD $149 are shipped free using a standard signature required service.NEW ZEALAND DELIVERY For delivery of orders within New Zealand, excluding boats: